Support for Monitoring

Edition of September 11, 2026

Contact support

Email us at support@staybox.ru or submit a support request in the app's Support section. Describe the issue, include the app version and device model, and attach a screenshot if it helps. Do not send passwords and login codes.

Data and account

You can delete your account in the new app under Profile or Settings → Delete Account. If you cannot access the app, follow the steps on the Account Deletion page. The policy and agreement are available at the links below.

Service operator

Individual Entrepreneur Yana Nikolaevna Subacheva (ИП Субачева Яна Николаевна), TIN 382104099251. Address for correspondence: 1 Solnechnaya Street, Molodezhny settlement, Irkutsk Region, Russia (Иркутская обл., п. Молодёжный, ул. Солнечная, д. 1).